Services & Support

Yes. ACwatt supports OEM and ODM cooperation. Available services may include private labeling, model naming, appearance, packaging, documentation, product configuration and project-specific adaptation. The final customization scope depends on technical feasibility, certification requirements, order quantity and commercial confirmation.https://www.acwattpower.com/capabilities.html

Available options may include customer logos, nameplates, model names, exterior colors, packaging, user-interface languages, selected electrical or battery configurations, communication options, manuals and datasheets. All customization requests are subject to technical evaluation and commercial confirmation.

The warranty period varies by product category, model, battery type and commercial agreement. The applicable warranty scope, start date, covered components and service conditions will be confirmed in the quotation, contract or warranty document. Batteries and consumable parts may have different warranty terms.https://www.acwattpower.com/after-sales.html

Please provide your company name, contact details, product model, serial number, issue description, alarm code and operating conditions. Photos, videos and system logs may also help our technical team diagnose the issue and recommend the appropriate troubleshooting or service steps.https://www.acwattpower.com/after-sales.html